Announcing MAF Learning Hub
We are excited to announce the launch of MAF Learning Hub, our new learning management system (LMS). Individuals can get culturally relevant financial education and resources to help them build financial confidence and achieve their goals. MAF Learning Hub is a cloud-based platform that provides users with a seamless and engaging learning experience.
Expanding access to relevant financial education
We believe in a community-centered approach, focusing on the strengths of the communities we work with. From the beginning, we have been dedicated to creating pathways for community members to access timely and relevant financial education that recognizes them as experts in their own lives.
From in-person workshops to streaming live charlas financieras to our MyMAF app, MAF constantly adapts to ensure that our financial education is relevant and accessible. Now, leveraging technology, we are launching MAF Learning Hub, allowing our community to access content, resources, and engagement opportunities anytime and anywhere.
Interactive, self-paced learning
MAF Learning Hub users can start with core topics and engage in self-paced learning that covers fundamentals such as building credit. For example, a person joining a Lending Circle to establish credit for the first time may find themselves in a complex financial realm that can feel overwhelming. MAF Learning Hub eases this transition by providing participants with tools and knowledge to develop critical financial skills.
The courses in MAF Learning Hub consist of short, interactive lessons that can be completed in just a few minutes, anywhere. As clients progress through the core topics, they can boost their confidence and prepare for the next steps in their financial journey.
MAF Learning Hub offers more advanced options for individuals who are ready to go beyond the basics. Users can participate in activities, join group financial education sessions to connect with other learners, and access additional MAF programs and resources. MAF Learning Hub emphasizes the strength of the community by providing online group sessions where participants can ask questions, exchange advice, and offer support. Additionally, clients can schedule one-on-one coaching sessions with an MAF financial coach to receive personalized guidance in achieving their goals.
In the development of MAF Learning Hub, we consider the different aspects of our client’s lives and refer to our “Ladder of Engagement.” This roadmap provides various opportunities for clients to engage with MAF. Our ladder of engagement allows us to create multiple entry points to our financial services, recognizing that each person’s financial journey is unique. It also enables us to deepen engagement by offering different options. MAF Learning Hub is a flexible addition to the ladder of engagement, catering to clients at any stage of their financial journey, whether it’s their first exposure to financial education, supplementary resources following a coaching session, or a group session they have attended with us.
MAF Learning Hub was created using a user-centered design approach focusing on the communities we serve. These communities face various challenges in their complex financial lives, such as legal status, variable income, language barriers, and limited access to financial products. When developing new content and tools, we consider all of these factors to ensure that users feel supported and welcomed.
Only the beginning
MAF Learning Hub is an ever-evolving product, and we are excited to invite you to join the platform and provide feedback to support its ongoing development. We will regularly add new content and resources to ensure that the platform remains responsive and relevant. By measuring platform usage and analyzing client activities, we will securely gather data about clients’ financial goals and outcomes, enabling us to provide even better support.
At MAF, we believe that everyone deserves the opportunity to build financial confidence. MAF Learning Hub is a step towards turning that dream into a reality.
Currently, MAF Learning Hub is available to active MAF clients. Stay tuned for expanded access in the coming months!